Frequently Asked Questions
Welcome to the Dazzling LED's FAQ page! We’re here to help you get the best out of your LED shopping experience. Below you’ll find answers to our most commonly asked questions.
1. Do you ship worldwide?
Yes! We ship worldwide so that customers from anywhere can enjoy our premium Dazzling LED's products.
2. How can I track my order?
As soon as your order is shipped, you’ll receive a tracking number by email. You can follow your delivery using the Track Your Order page on our website. If you need assistance, feel free to reach out to us at support@dazzlingleds.co
3. What payment methods do you accept?
We accept
- Visa
- Master card
- Maestro
- Shop pay
- Paypal
- Google pay
- American Express
- Discover
- Klarna
- Diners club
- Union pay
4. Is my payment information secure?
Absolutely. We use industry-standard SSL encryption to protect your personal and payment information. Your security is our top priority.
5. What if I receive a damaged, incorrect, or defective item?
If you receive an item that is damaged, incorrect, or not functioning properly, please contact us within 48 hours of delivery. Include clear photos of the issue along with your order number. We’ll gladly arrange a replacement, exchange, or refund—whichever you prefer.
We offer a 30-day return window for all eligible items. For full details, please visit our Returns Policy page.
6. Can I modify or cancel my order after placing it?
You have the right to cancel your order for any reason within 14 calendar days of receiving your items. We're here to help, just contact us at support@dazzlingleds.co and we'll guide you through the process.
7. What makes Dazzling LEDS different from other LED brands?
Energy-efficient designs
Long-lasting performance
Modern, aesthetic appeal
Tested quality and safety
Thousands of satisfied customers worldwide
We’re not just another LED store—we’re LED enthusiasts on a mission!
8. Are your products safe to use?
Yes. All Dazzling LED's products are designed with safety and reliability in mind, and meet international safety standards.
9. Are your LED lights easy to install?
Definitely! Most of our products are designed for simple, plug-and-play installation. Each product comes with instructions. Still unsure? Contact us and we’ll help you out.
10. Do you offer bulk discounts?
Yes, we do! If you're interested in placing a bulk order, email us at support@dazzlingleds.co with your requirements and we’ll provide a custom quote.
11. What is your return policy?
If you're not 100% satisfied, we offer a 30 business days (Mon - Fri) return window on most unused items. Items must be returned in original condition. For full details, please refer to our Return Policy.
12. How can I contact customer service?
Dazzling LED's
Email: support@dazzlingleds.co
Phone Number: +44 333 090 0249
Address: 4 Gladstone Street, Bingley, England, BD16 1EZ, United Kingdom
Opening Hours: 09:00 - 17:00 (Mon - Fri) (GMT) Greenwich Mean Time (London)